Our Policy

Introduction

All organisations that collect personal or sensitive data must do so in compliance with standard Privacy Principles. This includes your consent for eBlix Technologies (Pvt) Ltd use of your personal details to process and fulfil your service.

eBlix has taken and will continue to take reasonable steps to:

  • implement practices, procedures and systems that will ensure that we comply with all relevant privacy codes; and
  • be able to deal with privacy related inquiries and complaints in a prompt manner.

Note: 'Personal information' is defined as information or an opinion about an identified individual, or an individual who is reasonably identifiable:

  • whether the information or opinion is true or not, and
  • whether the information or opinion is recorded in a material form or not.

Security of your Personal Information

eBlix has implemented security systems for protecting your personal information from misuse, interference and loss and from unauthorised access, modification or disclosure.

Kind of personal information eBlix collects and holds:

eBlix collects and holds personal information such as your name, email address and computer cookies. This information is only collected for identification & communication purposes. eBlix does not retain credit card or bank account details on our platform.

How personal information is collected and held

eBlix collects and stores your personal information whenever:

  • you request a quote
  • You send us an email
  • you subscribe to our newsletter
  • you apply for our vacancy
  • you comment on our blog posts

Your personal information is stored and secured. Purposes for which eBlix collects, holds, uses and discloses personal information for the primary purpose of:

  • receiving and responsing for enquiries
  • receiving and resolving complaints
  • marketing activities conducted by eBlix (specifically our e-newsletter)

Cookies

This website uses "cookies" to help you personalise your online experience. A cookie is a text file or a packet of information that is placed on your hard disk by a web page server to identify and interact more effectively with your computer. There are two types of cookies that may be used on this website: a persistent cookie and a session cookie. A persistent cookie gets entered by your web browser into the "Cookies" folder on your computer and remains in this "Cookies" folder after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. A session cookie is held temporarily in your computer's memory and disappears after you close your browser or shut down your computer. This website may also use web "beacons" (also called "clear GIFs" or "pixel tags") in conjunction with cookies for the same reasons. Web beacons are small strings of code that are placed in a Web page. Cookies cannot be used to run programs. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. The cookie helps make record your specific information on subsequent visits. When you visit the same website, information you previously provided can be retrieved, so you can easily use the eBlix features that you customised. You can configure your internet browser (such as Microsoft Internet Explorer, Chrome, Mozilla Firefox or Safari) to accept all cookies, reject all cookies or notify you when a cookie is sent. Please refer to your internet browsers instructions to learn more about these functions. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the eBlix website you visit.

Changes to our Privacy Policy

eBlix updates its Privacy Policy from time to time, as and when the Act is amended. We notify our customers of changes to our Privacy Policy by asking them to agree to the new policies when they next place an order. Alternatively, we may post a link on the website headed "Changes to our Privacy Policy" for customers to read.

Privacy Complaints

All complaints are required by the Act to be made in writing to eBlix and eBlix is then allowed a reasonable time (usually 30 days) to respond to complaints. We may ask you to participate in a dispute resolution scheme (such as mediation) in order to resolve your complaint.

An individual can complain about an alleged breach by eBlix by sending an email to the eBlix hello@eblix.com.au setting out details of the complaint.